Returns & Exchanges

As we offer colour samples of rhinestones, beads and most trims so you can confirm colours and sizes, we regret we're unable to accept returns or exchanges just because you've changed your mind after receiving the goods. Nor do we accept returns or exchanges on sale or discounted items or any item we've cut to length specifically for your order.

But we realise things do happen sometimes and should you wish to return any unprocessed item for any other reason we reserve the right to charge up to 15% re-stocking fee unless the return is due to an error on our part. We regret we don't accept any partial returns of units purchased.

You will need to contact us within 10 working days of the invoice date before returning any item so we can let you know the procedures to follow.

If we consider any returned item to be faulty we will meet our obligations under the Consumer Guarantees Act and send a replacement to you free of charge. If the returns are for any other reason then all original delivery and return delivery costs are your responsibility, and the standard handling fee will be applied to any new items are sent out to you as replacements.

Overnight Shipping* (*Urban target. Rural target 2-3 working days) - $4.50 flat rate anywhere in New Zealand. Free Shipping for order over $200. International Free Shipping by Airmail for orders over NZD250 Phone and email orders also welcome - Friendly, helpful, expert advice. Sign up to our newsletter. Be informed about latest specials and news!

Testimonials

"Holy Moly what an amazing Business you run. The Courier had just dropped my order off, this has blown me away how fast & easy this was. Thank you so much I am so excited to start blinging out my Daughters dance costumes. I will be ordering way more. Have an awesome day!"

- D.N. SOUTH ISLAND

Donna Writes...

Good luck to all the performers practising hard for upcoming competitions!